Help center

Support

Help with premium and purchases, daily reminders, widgets, activity progress, language settings and bug reports.

Last updated: September 23, 2026

Contact support

Email seckin.caylak@gmail.com and we'll help with premium access, reminders, widget setup, activity progress, language selection or bug reports. Please don't send payment card details or private information about your child.

Try this first

  • Make sure you're on the latest version of the app.
  • Restart the app if an activity or reminder doesn't appear correctly.
  • Check iOS notification permissions if daily reminders aren't arriving.
  • For purchase problems, confirm you're signed in with the Apple ID you bought with.

Premium and purchases

If premium features don't show up after purchase, use Restore Purchases in the app where available. If the problem continues, email us with your app version, device model, iOS version and a short description. In-app purchases are handled by Apple — we never see or store your card details.

Languages

NestLingo has six learning languages. English, German and Turkish are free; French, Spanish and Italian are included with Premium. You can change the learning language any time in Settings.

Bug reports

The most useful reports include what you were doing, what happened, what you expected, your device model, iOS version, app version, and screenshots if possible.

Privacy

See the Privacy Policy for how data is handled and the choices you have.